How we handleyour information.

Bio Pure designs, installs and validates Purified Water and Water for Injection systems for pharmaceutical, food and biotech manufacturers, with offices in Cairo and Riyadh. This policy covers biopure-eg.com.

If you have a question about it, or you want us to delete something you have sent us, write to info@biopure-eg.com.

Nothing that identifies you. There is no contact form, no newsletter sign-up, no account, no advertising and no analytics service on this site. We do not set cookies, and nothing is stored in your browser on our behalf.

Our hosting provider keeps standard server logs so the site can be operated and protected — typically the requested address, the time, your browser's user-agent string and an IP address. We do not use those logs to build a profile of you, and we do not combine them with anything else.

You reach us by email or on WhatsApp. Whatever you choose to send — your name, your company, phone number, drawings, specifications — reaches us directly and is used for one purpose: to answer you and, if it goes that way, to prepare and deliver a quotation.

We keep that correspondence for as long as we have a live commercial relationship, and afterwards only as long as we need it for our records and legal obligations. We do not sell it, rent it, or use it for marketing lists.

WhatsApp messages travel through WhatsApp's own service and are subject to its privacy terms as well as ours. If you would rather not use it, email works just as well.

Our email and hosting providers process data on our behalf so the service can run. Beyond that, we share what you send us only with our own staff who need it to answer you, and where the law requires disclosure.

We do not transfer your information to third parties for their own marketing.

You can ask us what correspondence of yours we hold, ask for a copy, ask us to correct it, or ask us to delete it. Write to us and we will act on it.

This site links out to LinkedIn and, from the contact page, to WhatsApp. Once you follow one of those links you are on someone else's service, under their privacy terms. We are not responsible for how they handle your data.

If we add anything to this site that collects information — a form, analytics, a chat widget — this policy will be updated before it goes live, and the date below will change.